PRODUCTS & SERVICES
Convert your files to SVG
Your images must have a decent resolution (300 preferred) to be able to be converted. If you need full featured art creation we can do that do at a quoted price.
Specify if you need particular colors used in your converted file, otherwise we will use most prominent colors.
Multiple Colored files will be converted to layered SVG.
The initial file you get is just a placeholder receipt... your final art will be emailed to your address on file after we receive your files and conversion is complete.
Conversion is usually completed within 1-2 hours on business days, unless there is art complications.
Price includes conversion of 1-color files. Additional color are $7 each. Please send us your files prior to purchase for a free quote.
|Ship To||Cost||With another Item|
|Policies Payment||SECURE OPTIONS|
Etsy keeps your payment information secure. Sellers don't receive your credit card information.
- American Express
- Apple Pay
- SOFORT Bank Transfer
- Etsy Gift Card
|Policies Shipping||PROCESSING TIME|
The time I need to prepare an order for shipping varies. For details, see individual items.
ESTIMATED SHIPPING TIME
North America: 1 - 5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
CUSTOMS AND DUTIES FEES
Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs
Your files will be available to download once payment is confirmed.
|Policies Refunds||I GLADLY ACCEPT RETURNS, EXCHANGES, AND CANCELLATIONS|
Just contact me within: 3 days of delivery
Ship returns back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
THE FOLLOWING ITEMS CAN'T BE RETURNED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
QUESTIONS ABOUT YOUR ORDER?
Please contact me if you have any problems with your order.
|Additional Info||I will only use your shipping and billing address, and contact information|
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
- For sending custom order proofs prior to production. Please make sure ETSY and our emails are not blocked. Your order will be on hold until we receive an APPROVED reply.
CUSTOM AND PERSONALIZED ORDERS
We send a proof prior to any production on custom or personalized orders.
IS POLYURETHANE FOOD SAFE?
According to finishing expert Bob Flexner, all finishes are food-safe once they have cured. Polyurethane varnish does not present any known hazard.However, no finish is food safe until it has fully cured.The rule of thumb for full curing is 30 days at room temperature (65- to 75- degrees F). We do not recommend using as cutting boards. Please indicate if you are doing so, so that we can use the appropriate coating, or request no top finishing.
I FOUND THIS ON PINTEREST OR GOOGLE, CAN YOU DO IT?
Chances are yes, and we love it. Send us your ideas and finds and we'll make them come to life. We offer services in wood, glass, fabrics, knit, crochet, paper, printing, CNC, engraving, laser and sculpting.
Yes, please contact us with your specific needs to receive a wholesale account and discounts. We usually offer from 10-40% discounts depending on the item.
CAN I PICKUP INSTEAD OF PAYING SHIPPING?
Absolutely! We offer two locations, New Hartford Shopping inside CNY Awards & Apparel or Gray Street, Herkimer. You can apply a coupon to deduct the shipping costs back off your order depending on your desired pickup location. Simply enter one of the codes below to remove the shipping cost at time of checkout.
Herkimer Pickup : HERKIMER
New Hartford Shopping Center: NHSCR
Remember, this will cause your order to NOT be shipped and you must make arrangements for pickup at either location above.
HOW LONG UNTIL YOU SHIP?
Most products are made and shipped within 1-2 days. Custom, engraved or wood items require:
1 day to cut, engrave and stain
1 day to spar urethane and dry
1 day to prepare shipping.
Can't Find It....???
We love custom requests… many of our orders come from Pinterest fans, Facebook even ETSY as a, “Can you make this?, But I want it like this instead” request. We love it!!!!
Send us your Pinterest, Facebook, ETSY, Craftsy or other finds and see if we can make it come true for you!